Privacy Policy
This Privacy Policy describes how www.makingchocolatechipcookies.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at mail@makingchocolatechipcookies.com or by mail:
Making Chocolate Chip Cookies, LLC, 29725 112th AVE SE, Auburn WA 98092, United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”
Device Information
Purpose of collection: To load the Site accurately for you and perform analytics on Site usage.
Source of collection: Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services, process payment information, arrange shipping, and provide invoices, confirmations, and related communications.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Name, billing/shipping address, payment information, email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
Shopify: We use Shopify to power our online store. Read their privacy policy: Shopify Privacy Policy.
Legal compliance: We may share information to comply with laws, respond to legal requests, or protect our rights.
SMS Marketing Communications
Making Chocolate Chip Cookies, LLC offers SMS messaging services to provide updates, promotions, and information directly to your mobile device. By opting into our SMS messaging services, you agree to the following:
Opting In: By checking the SMS consent box or otherwise providing your mobile number, you consent to receiving SMS communications.
Use of Data: Your phone number will only be used to send relevant SMS messages, such as promotions or updates.
Service Providers: We work with third-party providers, such as Klaviyo and RingCentral, to send SMS messages securely on our behalf.
Opt-Out Option: You can unsubscribe at any time by replying “STOP” to any SMS message.
Data Protection: Your information is securely stored and will not be sold or shared for purposes outside our SMS services.
SMS consent and phone numbers are not being shared with third parties or affiliates for the purpose of SMS.
Behavioural Advertising
As described above, we use your Personal Information for targeted advertisements and marketing communications. Examples:
Google Analytics: Helps us understand Site usage. Opt-out: Google Opt-Out.
Advertising Partners: We share usage information with partners through cookies and other technologies.
For more details, visit the Digital Advertising Alliance.
Cookies
Cookies are used to enhance your browsing experience. You can manage cookies through browser settings. Note: Blocking cookies may affect functionality.
Your Rights
California Residents (CCPA)
You have the right to access, correct, update, or delete your Personal Information. Contact us to exercise these rights.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, contact us via email or mail as noted above.